In such situations, you are suggested to disable or remove those Add-ins and then try opening the application. There are chances that the reason why Outlook for Mac keeps crashing at startup is some Add-in might be creating trouble.
Solution 2: Disable Add-ins of Mac Outlook It will also help you in improving performance and get updated features. Updating Mac Outlook will also remove many other error messages. Then, AutoUpdate feature will check for updates and if update is available, click on Update button.Ģ. You can update your application by opening Microsoft application > Help > Check for Updates. Implement following steps to update Outlook for Mac:ġ. If you are using Mac OS High Sierra or its previous version, then you have to go to App Store and update Mac OS version. Open System Preferences > Software Update. To update Mac OS, implement the below steps:ġ. Outlook for Mac Keeps Crashing at Startup? Try the Below Solutions Solution 1: Make Sure that Mac OS and Outlook are Updated Here are some simple and effective solutions to solve this problem. In this article, let’s take a look at the solutions to fix Outlook crashing on startup. The most common issue that the users face is that Outlook for Mac keeps crashing at startup. Microsoft Error Reporting log version: 2.0Įxception Code: KERN_INVALID_ADDRESS (0x0000000000000000)Īpplication Bundle ID: Outlook for Mac is a great email application to use, but many users can run into problems when using it. A StackHash value of 45f9b64bc287c113-dm_1_bk positively identifies this bug. Clicking the 'More Information' button will show the crash log.
How to identify if a user is hitting this problem When Outlook crashes the Error Reporting window will appear. Support Article An official support article has now been posted here. Download Outlook for Mac 16.47 Update Package orĭownload Outlook for Mac 16.49 Update Package Ideally, users should update to the latest production build of Outlook, which is 16.50 - however, a minimum of 16.47 is required to prevent the crashing behavior. Problem Users who have Outlook for Mac Build 16.46 and earlier may experience the app crash soon after launch if their mailbox is in Office 365.Ĭause A change to the Exchange Online servers started rolling out on May 24 - this has exposed a bug in older versions of Outlook for Mac.įix Users need to update to Outlook for Mac Build 16.47 or later. Outlook Build 16.46 and earlier crashes soon after launch Page Last Updated: J 4:51pm Pacific Time
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